Privacy Policy
At HNDRD. AMSTERDAM, we take your privacy seriously. This policy explains what data we collect, how we use it, and how we protect it.
Who We Are:
HNDRD. AMSTERDAM is an online fashion store based in Amsterdam, The Netherlands.
For any privacy-related questions, contact us at support@hndrd-amsterdam.com.
What Data We Collect:
When you place an order or create an account, we may collect the following information:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via our payment provider)
- IP address and browser information
How We Use Your Data:
We use your personal data to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and shopping experience
- Send marketing emails, only if you have opted in
Sharing Your Data:
We do not sell your personal data to third parties. We only share your information with trusted partners who help us operate our store, such as:
- Shipping and fulfillment partners
- Payment processors
- Marketing platforms (e.g. email and ad platforms)
All third parties are required to handle your data securely and in accordance with applicable laws.
Cookies:
Our website uses cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings at any time.
Your Rights:
As a customer, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at support@hndrd-amsterdam.com.
Data Retention:
We retain your personal data for as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your data at any time.
Security:
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Payment information is encrypted and processed securely by our payment provider.
Children's Privacy:
Our store is not intended for children under the age of 16. We do not knowingly collect personal data from minors.
Changes to This Policy:
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact:
For any questions regarding this privacy policy, please contact us at support@hndrd-amsterdam.com.
Last updated: May 2026